Legal

Privacy Policy.

Last updated: May 2026

Who We Are

Koprio ("we", "us", "our") is a digital marketing agency based in the UK. Our registered business contact is hello@koprio.co.uk. This policy explains how we collect, use, and protect your personal data when you use our website or engage our services.

What Data We Collect

We may collect the following personal information:

  • Contact details: your name, email address, phone number, and business name

  • Enquiry information: details you share with us through our contact form or by email

  • Usage data: how you interact with our website, including pages visited and time spent

  • Technical data: your IP address, browser type, and device information

How We Collect It

We collect your data when you:

  • Fill in our contact form

  • Send us an email or call us directly

  • Browse our website via cookies and analytics tools

  • Engage us for marketing services

How We Use Your Data

We use your personal data to:

  • Respond to your enquiries and provide our services

  • Send you relevant updates or proposals where you have requested them

  • Improve our website and understand how visitors use it

  • Meet our legal and contractual obligations

We will never send you unsolicited marketing emails without your consent.

Sharing Your Data with Third Parties

We may share your personal data with trusted third parties in order to deliver our services. These may include:

  • Analytics providers such as Google Analytics to help us understand website usage

  • Email and communication tools used to manage client correspondence

  • Advertising platforms such as Google Ads and Meta when running paid campaigns on your behalf

  • Project management and CRM tools used internally to manage client work

  • Legal or regulatory authorities where we are required to do so by law

We only share the minimum data necessary and require all third parties to handle your data securely and in accordance with applicable data protection law. We do not sell your personal data to any third party.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Enquiry data from non-clients is typically held for no longer than 12 months.

Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Correct any inaccurate or incomplete data

  • Request deletion of your data where there is no legitimate reason for us to retain it

  • Object to us processing your data in certain circumstances

  • Request restriction of processing in certain circumstances

  • Data portability: receive your data in a structured, commonly used format

To exercise any of these rights, please contact us at hello@koprio.co.uk. We will respond within 30 days.

Cookies

Our website uses cookies to improve your experience and help us understand how the site is used. These include:

  • Essential cookies: required for the website to function

  • Analytics cookies: to track usage and improve performance (e.g. Google Analytics)

You can control or disable cookies through your browser settings at any time.

Data Security

We take reasonable technical and organisational measures to protect your data from unauthorised access, loss, or disclosure. No method of transmission over the internet is entirely secure and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and we encourage you to read their privacy policies independently.

Changes to This Policy

We may update this policy from time to time. Any changes will be published on this page with an updated date. We encourage you to review it periodically.

Contact Us

If you have any questions about this policy or how we handle your data, please get in touch:

Email: hello@koprio.co.uk

Phone: +44 7591 886672

If you are unhappy with how we have handled your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

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